I am employed as a civilian contractor to the Army National Guard at its National Maintenance Training Center (NMTC) in Camp Dodge, Johnston, Iowa. I was hired to turn a completely “broken” Quality Management System into something that was a benefit to the organization. This was accomplished in a relatively short period of time and was extremely successful. The facility continues to operate under its revamped QMS that was upgraded to comply with ISO 9001:2008. As Site Manager, I have responsibility for the performance of seven technicians/trainers, and serve as the main interface between the company and our customer.
I was employed as a Supplier Quality Assurance Manager at Amsted Rail Services (ASF-Keystone Inc.), a division of Amsted Industries, I have a stable job record (working for 6 companies in the past 28 years, and have 19 years of experience in the railroad supply industry. My positions have enabled me to gain experience in various products supplied to the railways including: diesel engines and transmissions, wheel and axle manufacture and reconditioning; locomotive traction motor reconditioning; locomotive repairs; rail car repairs; component reconditioning and manufacture; and roller bearing reconditioning, as well as other products not for the railways.
I was employed by ASF-Keystone due to my quality systems background, as well as my experience working with Russian and Ukrainian casting and forging plants. I was an integral part of the team that successfully developed two suppliers to provide large castings to the company, for sale to the North American railroads. Through my efforts, both facilities completed their QMS audits by the AAR with no adverse findings.
In 2007, I passed the exams to become an ASNT NDT Level III in Magnetic Particle Test (MT). Since that time, I developed a training program in MT for ASF-Keystone and trained and certified more than 40 personnel, not only within our own company, but with three additional companies in the Amsted Rail system. In 2009 I became certified as an ASNT NDT Level III in Ultrasonic Test (UT).
Due to my railway axle experience I was requested to act as a consultant in the set-up of a new, state of the art, railway axle manufacturing facility (forging plant) in North America. Due to my experience, a major potential problem in the heat treat system was avoided, and equipment modification was made prior to installation.
My years at Progress Rail Services enabled me to effectively deal with a large number of facilities belonging to the company (at one time there were in excess of 30 facilities). It also enabled me to gain significant experience in performing quality system audits to various quality standards (AAR M-1003, ISO 9002-94, and ISO 9000-2000). It also provided me with the opportunity to become proficient at implementing Quality Management Systems in a large number of facilities.
I was chosen to sit on the Wheel, Axle, Bearing and Lubrication (WABL) committee of the Association of American Railroads (the regulatory agency governing the railroads) as the first supplier to ever hold membership on that committee. This committee is the regulatory body for those components supplied to the railroads. I maintained this position on that team for 5 years.
During my tenure at CAE Vanguard Company, I was instrumental in having an axle manufacturer in Ukraine become certified to the Association of American Railroads quality and technical standards. My experience has enabled my companies to draw on my auditing expertise to evaluate the quality management systems of a number of Russian and Ukrainian manufacturers prior to contractual agreements being signed, for the supply of wheels and axles to the North American market. I have a proven ability to effectively deal with companies from that culture have made me a valuable asset to my employers.